🌐 Internet Connection
A wired Ethernet connection is needed for reliable data transfer. The High-throughput Imaging Device does not support WiFi.
A minimum connection speed of 50 Mb/s upload and download per device and low latency is recommended. Low speeds and higher latencies to our European based servers can result in decreased analysis speeds or failed analysis of plates.
Our device supports DHCP by default and will accept IP address and DNS settings from the router. If your network requires the device to use a static IP address and DNS settings instead, this will need to be configured before shipping and installation of the device
🔥 Networks with a firewall
Required Network Configuration
Essential Operation
Allow all outgoing TCP connections on port 443 (HTTPS) to any destination.
Necessary for backend connections, security updates, and remote troubleshooting.
If an internal DNS server is not provided via DHCP or manual configuration, allow all outgoing TCP/UDP connections on port 53 for DNS queries.
Remote Troubleshooting
Allow outgoing UDP connections from local port 41641 to any remote address and port (*:41641 to :).
Used for direct WireGuard tunnels, with flexibility needed due to the dynamic nature of our provider's infrastructure.
Allow outgoing UDP connections to any destination on port 3478 (*:3478).
Used for the STUN protocol, enabling devices behind NAT to determine their public IP and port mappings.
ℹ️ The device does not use a fixed set of outbound IP addresses, so broad rules are necessary to maintain connectivity. We apologize for any inconvenience and are working to reduce this requirement. If strictly required, we can provide a list of domains that need to be accessible, but the list will change and will need updating.
Isolation of the device
Isolating the device on its own VLAN or similar port isolation is suggested.
The device does not require internal connectivity within your network.
TLS/HTTPS interception is not supported.
⚙️ Custom configuration
The device supports setting up EAP authentication and static IP/DNS.
If your network requires these or other custom configuration, such as a proxy connection, it needs to be done before the device is shipped.
We do not install arbitrary software on our devices.
ℹ️ Additional information
Images are sent and securely stored on Supabase Object Storage and are only accessible by your configured users.
Device is a Linux-based machine running Debian.
Automatic security updates are regularly applied.
Ethernet socket connects directly to the machine.
There is no USB port accessible on the device.
In the event of a power outage, your device will stop and only results for plates in the output carousel will be saved to the platform. When power is restored, your Device will need to be re-initialized.
In the event of a network outage, the remaining plates will continue to run through the system without being analyzed and will be sorted into the ‘Error’ category.
↔️ Network block diagram
